Refund Policy

Jewelry may be returned for a full refund if it is returned within 10 days of the date the jewelry was shipped, providing that the jewelry is returned with all the original packaging materials. Returns unaccompanied by original documentation will not be honored. All jewelry must be in new condition, without having been re-sized or altered in any way. Returns must be sent postage paid and insured for the full purchase price in the same way it was received, i.e. insured special delivery or FedEx. Mabel Chong is not responsible for any jewelry that is not returned in this manner. Mabel Chong will refund the purchase price of jewelry plus applicable tax when returned within the time and manner specified above. Original shipping costs are not refunded. Refunds shall be made in the same form of payment the original purchase was made. For example, the refund will be credited back to the purchasing credit card, or wire transfer, etc. Applies to retail purchases only. For wholesale purchase and return policies, please call Mabel at 415. 885.0198, from 12-6 PST.

All returns should be sent to:
Mabel Chong
3242 Sacramento Street
San Francisco, CA 94115